Terms and Conditions

Effective Date: April 16, 2025

Welcome to ZENFINEUNIE. By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before making a purchase or using our services. If you do not agree with these terms, please do not use our website.

1. General Information

These Terms and Conditions govern the use of the ZENFINEUNIE website, located at zenfineunie.com, and all services and products provided by ZENFINEUNIE. We reserve the right to modify or update these terms at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed about our terms and conditions.

2. Use of Website

  • Eligibility: By using our website, you confirm that you are at least 18 years old or accessing the website with the consent of a parent or guardian.

  • Account: You may be required to create an account to make a purchase or use certain features of our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Accuracy of Information: You agree to provide accurate and current information when making a purchase, creating an account, or using any services on our website. You are responsible for keeping your information up to date.

3. Product Information and Availability

  • Product Listings: All product descriptions, images, and specifications are provided to the best of our knowledge. However, we cannot guarantee that the information is accurate, complete, or current. We reserve the right to correct any errors in product listings at any time.

  • Product Availability: All products listed on the website are subject to availability. In the event of a stock issue after an order is placed, we will contact you to offer alternatives or a refund.

4. Orders and Payment

  • Order Confirmation: When you place an order, you will receive an order confirmation email. This email serves as a summary of your order and is not an acceptance of your order.

  • Pricing: Prices are subject to change without notice. We make every effort to ensure that prices listed on the website are accurate. In the event of a pricing error, we will notify you before processing your order.

  • Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, and secure online payment gateways. Payments are processed securely through trusted third-party services.

5. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated at checkout based on your delivery location and the size and weight of the items in your order.

  • Delivery Times: Delivery times are estimates and may vary depending on your location and the availability of the products. We strive to fulfill orders promptly, but delays may occur due to factors beyond our control.

  • Shipping Responsibility: Once your order has been shipped, the risk of loss or damage is transferred to the customer. We recommend tracking your order and inspecting it upon delivery.

6. Returns and Refunds

Our Refund and Returns Policy applies to all purchases made through ZENFINEUNIE. If you are not satisfied with your order, you can return eligible items within 30 days for a refund or exchange, subject to the terms and conditions outlined in the Refund and Returns Policy.

7. Cancellations

  • Order Cancellation: You may cancel your order before it is shipped. Once an order has been shipped, it cannot be canceled, but you may return it in accordance with our Refund and Returns Policy.

  • Refund Processing: If your order is canceled, a full refund will be issued to the original payment method. Refunds will be processed within 5-10 business days.

8. Privacy and Data Protection

Your privacy is important to us. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Limitation of Liability

  • ZENFINEUNIE is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services, except where required by law. We are not responsible for any loss of data, personal injury, or damage to property that occurs as a result of using our products.

  • We do not guarantee that our website will be error-free or uninterrupted. We reserve the right to suspend or discontinue certain services at any time without notice.

10. Intellectual Property

All content on the ZENFINEUNIE website, including text, images, logos, graphics, and software, is protected by intellectual property laws and is the property of ZENFINEUNIE. You may not use, reproduce, or distribute any content from the website without prior written permission from us.

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, but ZENFINEUNIE is not responsible for the content or privacy practices of these external sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes related to these terms shall be resolved in the appropriate courts located in the United Kingdom.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Email: info@zenfineunie.com

  • Phone: 079 1879 2476

  • Address: 54 Seafield Place, Forsinain, United Kingdom