Payment Policy

Effective Date: January 8, 2025

At ZenFineUnie, we prioritize ensuring a seamless, safe, and secure payment experience for all our customers. Our Payment Policy explains the payment methods available, the processing steps, and the security measures we take to protect your personal and financial information when shopping on www.zenfineunie.com.

1. Accepted Payment Methods

We offer a variety of payment methods to suit the preferences of our customers:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For those who prefer additional convenience, we offer PayPal as a secure payment method.
  • Alternative Payment Methods: We also support alternative payment options such as Apple Pay, Google Pay, and additional regional methods, where applicable.

When checking out, ensure that your payment details are accurate to avoid delays or errors during payment processing.

2. Payment Processing

After you submit your order and payment details, the transaction is processed securely by one of our trusted third-party payment providers. Here’s an overview of how it works:

  • Authorization: Your payment will be authorized immediately, and a confirmation email will be sent with your order details.
  • Verification: In some cases, we may need to verify the payment, which could involve contacting you for additional information to prevent fraud or errors.

3. Pricing and Taxes

All prices listed on zenfineunie.com are displayed in U.S. Dollars (USD). The price you see at checkout is the total amount you will pay, including taxes (if applicable).

  • Sales Tax: Depending on your shipping address, sales tax may be added to the total amount of your order. This will be calculated and displayed during the checkout process.
  • Discounts and Promotions: If you have a promo code or discount, you may apply it at checkout. The discounted price will be shown before you complete your purchase.

4. Payment Security

We take security very seriously and use industry-leading encryption to protect your payment information.

  • SSL Encryption: All transactions on our website are protected by SSL (Secure Socket Layer) encryption to ensure that your sensitive data is transmitted securely.
  • Third-Party Payment Processors: We work with secure third-party payment processors who follow strict security protocols.
  • PCI Compliance: Our payment systems are fully PCI-DSS compliant, meaning we adhere to the highest standards for payment security and privacy.

5. Refunds and Cancellations

If you decide to cancel an order or return items, we will issue a refund to your original payment method. Please note the following:

  • Refund Processing Time: Refunds may take 5-7 business days to appear in your account after they are processed.
  • Partial Refunds: If you return only part of your order, we will issue a partial refund based on the returned products. Shipping fees are non-refundable.

6. Failed Transactions

If a transaction fails, we will notify you immediately. Ensure that your payment information is correct, and that there are sufficient funds or available credit in your account. If the issue persists, please contact your bank or payment provider for further assistance.

7. Contact Us for Payment Inquiries

If you have any questions or issues regarding your payment, feel free to reach out to our customer support team:

ZenFineUnie
Street: 1135 Eloise West Rd Greenback, Tennessee (TN), United States
Phone number: (865) 229-2272
Email: info@zenfineunie.com
Website: zenfineunie.com